VISITOR COMMUNICATIONS
Any comments, feedback, information or materials submitted to Index Web Marketing through or in association with this Web site shall be deemed to be non-confidential. By submitting comments, feedback, information or materials to Index Web Marketing, you agree that Index Web Marketing is free to use the content of any such communication on an unrestricted basis without compensation. Index Web Marketing does not accept unsolicited ideas, work or items. In these circumstances, you acknowledge that you are solely responsible for the risk incurred as to the use that may be made of any idea, work or element thus distributed by you.
Index Web Marketing is committed to protecting your personal data and privacy. We use the information you provide only to fulfill your requests and to communicate with you. The personal and confidential data that you entrust to us by defining your profile and requesting content on our site are exclusively intended to facilitate your visit, deliver the requested content and communicate with you.
2. PRIVACY NOTICE (E-MAIL)
E-mail messages may contain privileged or confidential information. If you are not the intended recipient of a communication, or if you receive one in error, please notify the sender and destroy the message without copying it or disclosing its contents.
3. USE OF REQUESTED INFORMATION
To deliver the content you request (documents, newsletters, etc.) and to constantly improve it, we need certain information about you. Your name and telephone number is required to contact you in the event of a problem with the delivery of the requested content and also for promotional purposes by Index Web Marketing only. Your e-mail address is essential for the delivery of content on this site and for promotional purposes if your explicit permission has been granted. We store this information so that you can use it again, without time limit, to request content on our site. We also use this data to improve the presentation and organization of Index Web Marketing, mainly your company and your industry, to inspire us to create new content or to personalize it. If you no longer wish to receive our newsletter or our promotions and information, simply unsubscribe by clicking on the link provided in the monthly mailing.
4. COOKIES
Cookies are pieces of information that an http/https server stores on the hard drive of your computer or cell phone to identify you. Our cookies do not contain any confidential information, but simply a number that allows Index Web Marketing to identify you and suggest content that may be of interest to you and make your visit more pleasant and user-friendly. Most browsers automatically accept cookies.
When you visit our website, we set our own cookies (called internal cookies) as well as third-party cookies on your browser or device. Some of these cookies are automatically deleted at the end of your browsing session, while others may remain on your device for up to 24 months or until you delete them. The table below explains why we use cookies on our website.
Essential witnesses
We use “essential” cookies to ensure that our website functions properly. These cookies are necessary for basic functions such as navigation on our site pages and access to secure areas. It is not possible to disable the use of cookies.
Preference indicators
We use so-called “preference cookies” to identify you on subsequent visits to our website, while preserving your preferences and agreements. In particular, we use a persistent cookie to record basic information about you, such as your recent searches or your preferred language. This allows us to maintain a history of your interactions, such as past discussions.
Analytical controls
We use analytical cookies to produce aggregated statistical data about traffic and visitor behavior on our website. Index Web Marketing uses Google Analytics to obtain essential information such as the number of visitors, the most popular times of day, the duration and frequency of visits, the pages viewed and the search terms used. Google Analytics helps us to better understand how users interact with our website. The data collected also includes elements such as your IP address, your geographical location, information relating to your browser, the identifiers of your devices, as well as the sites you consulted before and after ours.
Advertising cookies
Advertising cookies play an important role in enabling us to offer you advertising tailored to your preferences and interests. They also help us to limit the frequency with which the same advertisement is presented to you, to evaluate the effectiveness of our advertising campaigns and content, to analyze e-mail traffic to improve our offer, to understand customer buying patterns, and finally, to offer a personalized experience.
You can manage the use of cookies on the Index Web Marketing website by clicking here.
You can install a browser extension to disable Google Analytics, which will prevent the Google Analytics JavaScript code (ga.js, analytics.js and dc.js) from transmitting information about your visits to Google Analytics. For more information about Google’s privacy policy, please visit Google’s “Privacy Policy and Terms of Use” page.
We adhere to the interest-based advertising principles of the Digital Advertising Alliance and the Digital Advertising Alliance of Canada by providing you with greater information, transparency and control over our digital marketing practices, as outlined here.
5. PROTECTING YOUR CONFIDENTIAL DATA
Index Web Marketing retains personal data for a reasonable period of time, whether to allow you adequate access to the websites, to respond fully to your requests, to achieve stated purposes or to comply with legal requirements, whichever is longer.
Only relevant staff members have access to data where this is necessary to carry out their duties in relation to the services and in accordance with the purposes set out in this privacy policy, subject to the following.
We never share your personal data with third parties outside Index Web Marketing without your consent, except in the following cases, and only if those third parties have implemented appropriate security safeguards to ensure at least the same level of security as ours:
Our suppliers, who have been selected to perform certain functions on our behalf, such as data processing and storage, analysis of service quality, monitoring and management of applications and the recruitment process, are subject to security measures. We ensure that these third parties only have access to information that is strictly necessary for the performance of the agreed services. In addition, they may only use your information for the purposes we have defined, and they must comply with personal data protection standards in accordance with the laws in force, thus guaranteeing a level of security and protection equivalent to that described in our privacy policy;
Agents, service providers and consultants will be contractually bound to use the personal information provided to them only for the purpose of providing specific services. They also undertake to maintain confidentiality in accordance with this policy and to return or destroy personal information at the end of the business relationship. Any breach or attempted breach of these confidentiality obligations, when such actors are under the responsibility of agents, service providers and consultants, must also be reported to Index Web Marketing.
We observe strict security measures with regard to the archiving and disclosure of the information you have transmitted to us, in order to prevent unauthorized access. For this reason, we may ask you to prove your identity once again before providing you with confidential information or modifying it at your request.
6. TRANSMISSION OF YOUR DETAILS TO THIRD PARTIES
By guaranteeing the utmost confidentiality, Index Web Marketing undertakes not to disclose or market to third parties any information whatsoever concerning you, except under the terms of a legal constraint (by legal testimony, interrogation, request for documents, subpoena, request for civil investigation or other similar procedure following an order from a competent court, or in order to comply with applicable conditions imposed by a government agency or other regulatory authority, or other legal obligations).
7. CONTACT THE PRIVACY OFFICER
This policy sets out our procedures for collecting and processing your personal data. We have included details of how we maintain your privacy and your rights in relation to your personal data. Index Web Marketing reserves the right to modify its privacy policy at any time. In this case, it will notify all those concerned.
At any time, you can withdraw all your confidential data from our system by using our form. Please do not hesitate to contact our data protection officer if you have any questions.
Privacy Officer: Jeremy Easterbrook – [email protected]